About Us

Arrow Companies, LLC
Objective: Our objective is to utilize our experience and expertise in EDI and fulfillment in direct-to-consumer and business-to-business supply chain management. To work for you by offering high touch, rapid shipping and EDI translation services, increasing your productivity and profitability.

1943–Present - Manufacturer, Specialty Furniture

  • Quality RTA (Ready to Assemble) furniture including drafting tables and sewing machine cabinets
  • Allows us to thoroughly understand the manufacturing and supply chain process
  • Leading supplier of quality sewing machine cabinets and craft tables to retailers and dealers
  • Ship direct to consumer, to the warehouse, or to the store

1989–Present - Direct to Consumer Fulfillment

  • Ship 28,000 parcels per day via UPS, USPS, postal consolidator, FedEx and LTL
  • Manage more than 50 unique programs
  • Peaked at 48,000 packages/day
  • Average fill rate of 94% of shippable orders scanned within one business day of order receipt - accuracy rate of 99.94%.
  • Ship orders for e-commerce sites, loyalty and reward programs, direct mail catalogs, special store orders, retail and industrial sales.

1990–Present - EDI Service Bureau

  • Translate EDI to and from paper for vendors
  • Provide complete EDI translation services by exchanging files via File Transfer Protocol (FTP). All the advantages of EDI without the expense of a translator, mapper, VAN, or EDI personnel.
  • Retail, grocery, healthcare, government, industrial/commercial, MRO
  • Programmed for hundreds of Partners requiring EDI
  • Served thousands of customers
  • Multiple different EDI Transaction Sets

1994–Present - Business-to-Business Inventory Replenishment

  • Receive containers from off-shore production facilities
  • De-van, inspect and palletize goods
  • Ship to distribution centers, cross-dock, dynamic routing, back to store
  • Follow unique shipping, packaging, labeling instructions for 45 retailers

1999–Present - ERP and Warehouse Management Systems

  • Provide enterprise-wide secure and select access to data needed by both inter and intra-company personnel.
  • Track items and orders, at all process steps, through multiple locations
  • Perform cycle counting or tag inventory count to meet client expectations
  • Forecast sales and perform Distribution Resource Planning analysis
  • Real time customer service access to inventory or order status, including shipment tracking
  • High touch services including kit building, custom inserts, gift cards, certificate fulfillment, gift wrap, light assembly and rebate fulfillment
  • Full range of standard services including returns processing, over-boxing and complete pick/pack operations.